Landlord and Letting Agent Services

There’s nothing more reassuring than knowing that problems with your buildings are in the safe hands of reliable contractors. With ever increasing workloads, property managers and those alike are always looking at ways to improve efficiency in the workplace.

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What we do

We pride ourselves on our effective and proactive approach to resolving plumbing and drainage issues on behalf of our customers. Our specialist Facilities Department will liaise directly with tenants and leaseholders for access, arranging dates for pre-booked maintenance works and will provide you with constant feedback regarding arrangements and the outcome of works leaving property managers free to address other management issues.

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When required, we’ll provide photographs and video footage to supplement our reports, sometimes sent to you directly from site depending on the circumstances. Our administrative staff will provide comprehensive support services with regular reminders for pre-scheduled preventative maintenance work and follow-up corrective work. We’ll organise your drainage diaries for you. Please refer to our Maintenance Programs page for more information regarding our maintenance packages.

As well as undertaking work for your buildings, we’re happy to provide plumbing and drainage services for your tenants and offer advice on communal and non-communal matters. Our all-round, co-ordinated approach to customer focused facilities work provides peace of mind for everyone.

FAQS

  • We provide comprehensive plumbing, drainage, and pump services for landlords and letting agents across London. This includes emergency drain unblocking, plumbing repairs, leak detection, pump servicing, CCTV drain surveys, and planned maintenance programmes. Our services are designed to minimise tenant disruption and protect property assets.

  • Yes, we provide 24/7 emergency plumbing and drainage services for landlords and letting agents in London. Whether it’s a blocked drain, burst pipe, sewage backup, or pump failure, our rapid-response team works quickly to resolve issues and prevent further property damage.

  • Yes, with landlord or letting agent authorisation, we can liaise directly with tenants to arrange appointments and carry out repairs. This streamlines communication, reduces delays, and ensures issues are resolved efficiently while keeping property managers informed.

  • Yes, we provide detailed service reports following inspections, CCTV drain surveys, maintenance visits, and repair works. This documentation supports compliance, insurance claims, and property management records for landlords and letting agents in London.

  • Yes, we work with landlords, portfolio investors, and letting agents managing multiple properties throughout London. We can provide reactive repairs as well as planned maintenance contracts tailored to multi-property portfolios.

  • Yes, we offer preventative maintenance programmes for communal and private drainage systems. Regular servicing helps reduce emergency callouts, prevents recurring blockages, and ensures plumbing systems remain in good working order across rental properties.

  • Yes, we provide pre-tenancy inspections, including plumbing checks and CCTV drain surveys where required. Identifying issues before new tenants move in helps landlords avoid disputes, unexpected repairs, and potential property damage.

  • Yes, we can assist with drainage investigations linked to insurance claims. Our CCTV surveys and condition reports provide clear evidence of structural defects, blockages, or damage, supporting claims for landlords and managing agents in London.

  • We handle a wide range of plumbing repairs including toilet repairs and replacements, tap repairs, leak detection, pipework re-routing, water heater replacement, shower installation, appliance connections, and ball valve replacement. Our London plumbing services are suitable for both residential and mixed-use rental properties.

  • Working with an experienced London drainage and plumbing contractor ensures fast response times, clear reporting, regulatory compliance, and reliable workmanship. For landlords and letting agents, having a trusted contractor reduces tenant complaints, protects property value, and simplifies ongoing maintenance management.